Refund Policy

Last updated: January 15, 2026

This Refund Policy explains how refunds work for digital Products sold by VGDEV Solutions on https://vgdevsolutions.gr/.

1) 14-day money-back guarantee (commercial policy)

We offer a 14-day money-back guarantee for most Products unless a Product page states otherwise.

To request a refund, email info@vgdevsolutions.gr within 14 days of purchase and include:

• your order number (if available),

• the Product name,

• the activation domain (if applicable),

• a brief reason (optional, but helpful).

2) What happens when a refund is granted

If a refund is approved:

• we will initiate a refund to the original payment method (where possible),

• the associated license key may be revoked/disabled,

• access to downloads/updates may be removed.

3) When refunds may be refused (anti-abuse)

Because Products are digital and may include immediate access, we may refuse refunds in cases such as:

• repeated refund behavior suggesting abuse,

• license sharing/reselling/piracy,

• chargebacks filed without contacting us first,

• requests made after the 14-day guarantee period (unless required by mandatory law).

If the Product is materially defective or not as described and we cannot reasonably fix it, we will work with you toward a fair resolution.

4) EU/EEA right of withdrawal (digital content)

If you are an EU/EEA consumer, you generally have a 14-day right of withdrawal for distance contracts. However, for digital content not supplied on a tangible medium, the right of withdrawal can be lost once performance begins if you request immediate access and acknowledge losing that right (for example via a checkbox at checkout).

This legal right is separate from our 14-day money-back guarantee, which is a voluntary commercial policy described in this Refund Policy.

5) Refund processing times

Refund timing depends on your payment method and bank. We will confirm once the refund is initiated.

6) Contact

Refund requests: info@vgdevsolutions.gr