How do I get Geniki Taxydromiki API credentials?
Contact Geniki Taxydromiki customer service to request SOAP API access. You'll need to provide your company information and existing Geniki account details. Once approved, you'll receive: Username, Password, and API Key. The plugin supports both test and production environments, allowing you to safely test your integration before going live with real shipments.
What makes this plugin different from other courier integrations?
This plugin uses Geniki's official SOAP API with automatic authentication key management. Unlike REST APIs, SOAP provides stronger data validation and structured communication. The plugin automatically handles auth key renewal when it expires, tracks job IDs for each voucher, and supports advanced features like canceling and restoring vouchers – something not available in basic courier integrations.
Can I cancel a voucher after creating it?
Yes! One unique feature of this plugin is the ability to cancel vouchers through the API. If you made a mistake or the order changed, simply click "Cancel" on the voucher. Even better, you can restore a cancelled voucher if needed without creating a new one. This flexibility helps you manage shipping changes efficiently without contacting the courier.
What label sizes and voucher types are supported?
The plugin supports 4 label formats: Sticker (10x15cm) for standard thermal printers, A4 for regular office printers, A5 for smaller printouts, and StickerBig (10x19cm) for larger thermal labels. You can also choose between three voucher types: regular Voucher for sending packages, Pickup for collection services, and SendAndReturn for shipments that need return labels included.
What's the difference between test mode and production mode?
Test mode connects to Geniki's test server (testvoucher.taxydromiki.gr) where you can create fake vouchers without actual shipping costs or real courier pickups. This is perfect for development and testing your workflow. Production mode connects to the live server (voucher.taxydromiki.gr) and creates real vouchers that will be picked up by Geniki couriers. You can switch between modes easily in the plugin settings.