WooCommerce Courier Guide

Complete Installation & Configuration Guide for Geniki Taxydromiki Voucher for WooCommerce

In this guide you’ll see, step by step, how to install and configure Geniki Taxydromiki Voucher for WooCommerce, how to correctly enter the test/live Web Services, complete the required test scenario and use the plugin daily inside WooCommerce orders.

Geniki Taxydromiki WooCommerce Voucher Tracking + Email
Geniki Taxydromiki Voucher for WooCommerce setup guide

What we are going to configure

Geniki Taxydromiki Voucher for WooCommerce connects your store with the courier’s Web Services, so you can create, print, cancel and track vouchers directly from WooCommerce orders.

Web Services Connection using username, password and Application Key / AppKey.
Test / Live First you test with test credentials, then you switch to production.
Daily workflow Create voucher, PDF, tracking, email notification and end-of-day closing.
The most important part is entering the correct connection credentials and successfully completing the test scenario before enabling Production Mode.

1) Before you start

For the plugin to work, you need the Web Services from Geniki Taxydromiki. Usually, the courier provides test credentials first for the test environment and, once the test scenario is successfully completed, they provide the live credentials for production.

You will need:

  • Username from Geniki Taxydromiki.
  • Password for the Web Services.
  • Application Key, meaning API Key / AppKey.

2) Install & activate

Installation is the same as with any WooCommerce plugin.

Log in to WordPress Log in to your WordPress dashboard with administrator permissions.
Go to plugins Open Plugins → Add New.
Upload the plugin Click Upload Plugin and select the .zip file you downloaded after purchase.
Install and activate Click Install Now and then Activate.

3) API connection settings

Open the plugin settings page, usually from VGDev Solutions → Geniki Taxydromiki.

API connection details

Fill in the credentials provided by Geniki Taxydromiki:

  • Username
  • Password
  • Application Key / API Key / AppKey

Save & test connection

  • First click Save Settings to store the new credentials.
  • Then click Test Connection to confirm that communication with Geniki Taxydromiki works correctly.

Production Mode

  • Test credentials: keep Production Mode disabled.
  • Live credentials: enable Production Mode.
Do not enable Production Mode while using test credentials, because the connection will not match the production environment.
Geniki Taxydromiki Voucher API connection settings
Example API connection settings for Geniki Taxydromiki Web Services.

4) General settings

In General Settings you’ll find options that affect the daily plugin workflow.

Default weight

The Default weight (kg) field works as a fallback when the order weight cannot be calculated.

  • If you leave it empty, the plugin gets the product weights from WooCommerce and calculates the total order weight.
  • If some products do not have weight, set a safe value such as 0.5 or 1, so voucher creation does not fail.
Voucher creation cannot be completed for an order with zero weight. Ideally, add weight to all products.

Label size

From the Label Size field, you select the default voucher print format.

  • Sticker 10×15 cm
  • Sticker Big 10×19 cm
  • A4
  • A5

Convert to uppercase

If you want recipient details, such as address and other fields, to be sent in uppercase without accents, enable the corresponding option.

Change order status

You can set an automatic order status change when a voucher is created, or keep the setting without change.

Geniki Taxydromiki Voucher general settings
General settings for weight, label size, uppercase conversion and order status.

5) Test mode

Geniki Taxydromiki usually asks you to confirm that the main parts of the integration work correctly.

  • Create voucher.
  • Print voucher.
  • Cancel voucher.
  • Close pending tasks at the end of the day.

Example test Web Services credentials

The test credentials you receive usually have a format like:

  • username: testapi
  • password: 123456@
  • appkey: 1C2CC345-E67B-891C-B234-B56E78BDC912

Enter them in the Username, Password and Application Key fields.

Step-by-step test

  • Enter the test credentials in the plugin settings and click Save Settings.
  • Make sure Production Mode is disabled.
  • Create a test WooCommerce order or open an existing order with status Processing.
  • In the voucher box on the right side of the order, click Create voucher.
  • Click Print and save the test voucher PDF.
  • Perform Close Pending Tasks – Today.
  • Return to the order and click Cancel for the voucher.
  • Email Geniki Taxydromiki confirming the test is completed, attaching the PDF and anything else they request.
  • When you receive the live credentials, replace them in the plugin settings, enable Production Mode and click Save Settings.
Do not accidentally remain on test credentials, otherwise you will keep generating test vouchers.
Create voucher from WooCommerce order
Create a voucher directly from the WooCommerce order.
Geniki Taxydromiki voucher code
Example voucher code after creation.

6) Close Pending Tasks

Close Pending Tasks is the end-of-day process that informs Geniki Taxydromiki about the vouchers that have been created and are ready for shipment.

How to do it from the plugin

  • Go to the plugin settings: VGDev Solutions → Geniki Taxydromiki.
  • At the top of the page, click View Vouchers.
  • The Geniki Taxydromiki Vouchers list will open with active and cancelled vouchers.
  • Click Close Pending Tasks – Today.

When to do it

  • At the end of the day, after you have created all vouchers that will be shipped.
  • If you create a new voucher after closing, you need to close pending tasks again so that it is included.
Geniki Taxydromiki Close Pending Tasks
Close Pending Tasks from the vouchers list.

7) Create voucher from the order

After configuration, the main workflow happens directly inside each WooCommerce order.

  • Go to WooCommerce → Orders.
  • Open the order.
  • In the voucher box, click Create voucher.

After the voucher is created, you usually have options such as:

  • Print for the PDF voucher.
  • Cancel voucher.
  • Tracking / shipment status.

Useful fields

In the voucher panel, you may see fields such as:

  • Parcels, usually with default value 1.
  • Weight, if it is not calculated automatically.
  • Cash on delivery, if the payment method is COD.
  • Services, such as Saturday delivery where supported.
  • Comments.
Before cancelling a voucher, follow the process required by Geniki Taxydromiki. In many cases, communication with the courier may be required.

8) View Vouchers

From the View Vouchers button in the settings header, you can access a complete vouchers list.

  • Active and cancelled vouchers.
  • Related WooCommerce order.
  • Date.
  • Print button for PDF.
  • Tracking button, where supported.

The list is useful for quick search, confirmation and for running Close Pending Tasks – Today.

Geniki Taxydromiki View Vouchers
Complete vouchers list with PDF, tracking and close pending tasks action.

9) Email Tracking & Preview

In Email & Tracking Settings, you can enable customer notification for shipment tracking.

  • Send a tracking email to the customer when the order is completed.
  • Select a color for the tracking email, such as button or border color.
  • Preview the email before enabling it.
Geniki Taxydromiki email tracking settings
Email and tracking settings for customer shipment notifications.

10) Debug Mode

There is a Debug Mode option that records requests and responses in a log file for troubleshooting.

Use it when:

  • Voucher creation fails.
  • There are printing or PDF download issues.
  • You need technical information for support.
Do not leave Debug Mode enabled without a reason, because it may fill the log file with unnecessary data.
Geniki Taxydromiki Voucher Debug Mode
Debug Mode for logging technical information during the integration.

11) Frequently Asked Questions

Voucher is not created — what should I check first?
  • Make sure you clicked Save Settings before Test Connection.
  • Check that the order weight is not 0.
  • Confirm that the API credentials, meaning Username / Password / AppKey, are correct.
  • Confirm that the recipient details are correct, including address, postcode and phone number.
When do I enable Production Mode?
  • Only when you enter live credentials.
  • With test credentials, Production Mode must remain disabled.
Do I need to close pending tasks every day?
  • Yes, it is essentially the end-of-day closing process.
  • If you create new vouchers after closing, run Close Pending Tasks – Today again.

12) Print dimensions

The plugin supports the voucher print sizes available through Geniki Taxydromiki Web Services.

  • Sticker 10×15 cm: 10×15 cm label.
  • Sticker Big 10×19 cm: 10×19 cm label.
  • A4: A4 printing.
  • A5: A5 printing.
The vouchers are returned ready from Geniki Taxydromiki Web Services. Select the size that matches your printing workflow, such as A4/A5 printer or label/thermal printer.

13) Support

For any issue or question related to the plugin setup or functionality, you can contact technical support.

info@vgdevsolutions.gr

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