Skroutz Smart Cart for WooCommerce

The plugin uses a two-step matching process for maximum accuracy:

• SKU Matching: First, it searches for products by SKU. Your WooCommerce product SKUs must exactly match the SKUs in your Skroutz product feed.
• Variation Matching: For variable products (e.g., clothing with sizes), the plugin then looks for the specific variation by matching the size attribute. You configure which attribute slug to use (default is pa_size, but can be changed to pa_megethos for Greek stores).

Critical: Ensure all products have SKUs and that SKUs are identical between WooCommerce and Skroutz. Case-sensitivity matters!

If the plugin cannot find a matching product by SKU, the order creation will fail or that particular line item will be skipped (depending on configuration). You'll receive an error notification. To prevent this:

• Always maintain SKU consistency between Skroutz feed and WooCommerce
• Regularly audit your product catalog to ensure no missing SKUs
• Test with a few products before enabling full integration
• Check order notes for any import warnings or errors

The plugin logs errors for troubleshooting, so you can identify and fix SKU mismatches quickly.

Yes! The plugin supports partial order acceptance and rejection at the line item level:

• Partial Acceptance: You can specify exact quantities to accept for each line item. For example, if a customer ordered 5 units but you only have 3 in stock, you can accept 3.
• Partial Rejection: Select specific items to reject while accepting others. Each rejected item requires a reason code (out of stock, pricing error, etc.).
• Available Quantity: When rejecting, you can specify how many units you actually have available, helping Skroutz suggest alternatives to the customer.

This flexibility is handled through the accept/reject forms in the order meta box, with separate fields for each line item.

The plugin includes the FPDI (PDF) library for professional voucher generation:

• Automatic Generation: When you accept an order through the meta box, a voucher PDF is automatically created
• Storage Location: Vouchers are saved to wp-content/uploads/skroutz/ directory (automatically created on plugin activation)
• File Naming: PDFs are named with the WooCommerce order ID and Skroutz code for easy identification
• Bulk Printing: Use the bulk action "Print Skroutz Vouchers" to generate/download vouchers for multiple orders at once
• Content: Vouchers include shipping labels, order details, and barcodes required by Skroutz Smart Cart courier system

No, Skroutz integration is completely transparent to your regular customers:

• Separate Order Source: Skroutz orders are created programmatically via webhook, not through your site's checkout
• Admin-Only Features: All Skroutz-specific features (accept/reject buttons, meta box) only appear in WordPress admin
• No Frontend Changes: Your website's customer-facing pages remain completely unchanged
• Stock Updates: When Skroutz orders reduce stock, it's the same as any other order - regular customers will see updated availability
• Order Management: Both Skroutz and regular orders coexist in your orders list, distinguished by the Skroutz icon for admin convenience

The plugin operates entirely in the background for order processing, with admin-facing interfaces for management.

After payment you download the ZIP file from your purchase email or from your account. In WordPress go to Plugins > Add New > Upload Plugin, choose the ZIP, click Install and then Activate.

Your licence key is in your purchase email and in your account. Enter it in the plugin's licence tab to unlock every feature and automatic updates.

Each licence covers 1 website (domain). For more sites you need one licence per site. When you add 2 or more plugins to the cart, the volume discount applies automatically: 2 plugins -10%, 3 plugins -15%, 4 plugins -20%.

No. You pay once and the licence includes lifetime updates, with no renewals and no hidden fees.

Most plugins come with a 14-day money-back guarantee. See the details in our Refund Policy.

Help with installation and activation, answers to usage questions and bug fixes. Send your request from the support page and we usually reply within 24 hours on business days.

Yes. Use the "Request a feature" and "Customisation request" forms further down this page. Requests that help many stores make it into the next releases.